Leading the team you came from

If you now manage former teammates, meet each person individually. Explain what you are responsible for and ask what they need from you as their manager. If you joined a new team, use these conversations to learn how people work together.

Discuss how you will make decisions, give feedback, and handle information shared in confidence. For example: “I can discuss your development with you. I will keep other people’s development conversations private.” Follow your organization’s confidentiality requirements.

Payam and I cannot stress this enough. You must be a vault and keep private things private.

Use clear criteria for assignments and opportunities, including the skills required, workload, and development needs. Explain relevant differences in support or deadlines without sharing private information.

If a colleague wanted your role, ask how they see the change and listen to their answer. Discuss their development interests without promising a promotion.

When someone questions a decision, explain your reasoning and check the facts they provide. Correct the decision if needed. Recognize useful contributions when you observe them, applying the same criteria to old friends and other team members.