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Playbook 5 of 5

How to Qualify and Hand Off Opportunities

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Use the qualifying conversation to make an explicit accept-or-disqualify decision. Transfer the supporting context before the first sales meeting and check what held up once the Account Executive engaged.

Developing

Start here. Build the foundation.
  1. 1

    During or immediately after qualification, record the prospect's own words about need, authority or access to the decision, and timing. Mark unknowns explicitly; surface interest should not fill an unanswered criterion.

  2. 2

    Once interest is established, ask who shapes, approves, and implements the decision. Record each person's role and the group's decision process separately so the account map extends beyond the first contact.

Proficient

Build consistency and rhythm.
  1. 3

    Before accepting the opportunity, compare the evidence with the agreed standard. Disqualify when a required condition is absent and record why, even when a borderline meeting would improve the weekly count.

  2. 4

    Before the first sales meeting, brief the Account Executive on priorities, situation, buying group, decision process, concerns, unknowns, and the agreed next step. Link source notes and resolve questions while the conversation is recent.

Mastered

Operate at the highest level.
  1. 5

    After each handoff, ask whether the meeting occurred, what advanced or stalled, and which evidence held. Review disputed cases from source notes and change future qualification judgment when a repeated gap appears.

Common Pitfalls

Avoid the common failure modes.
  • Treating surface interest as qualification. Establish need, decision access, and timing before accepting the opportunity.
  • Mapping only the first contact. Ask who shapes, approves, and implements the decision.
  • Accepting a weak prospect to protect the meeting count. Apply the same agreed bar and record the disqualification.
  • Writing only interested, good fit in the handoff. Replace it with source-backed priorities, decision context, concerns, and unknowns.
  • Skipping the outcome check. Use the Account Executive's feedback to improve the next qualifying conversation.

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